Return & Refund Policy
Return & Refund Policy
We want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.
Return Eligibility
You can request a return within 7 days of receiving your order. To be eligible, the item must be unused, in original condition, and in original packaging.
Non-Returnable Items
Some items cannot be returned, including:
- Used or damaged products (not due to our error)
- Items without original packaging
- Sale or discounted items (if applicable)
Refund Process
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.
Late or Missing Refunds
If you haven’t received your refund yet, please check your bank account or contact your payment provider. If the issue still exists, contact our support team.
Exchange Policy
We only replace items if they are defective or damaged upon arrival. To request an exchange, contact us within the return period.
Contact Us
For any return or refund queries, feel free to contact our support team — we’re always here to help.